Become Certified to Teach Etiquette to Adults and Professionals

Teaching Etiquette to Adults and Business Professionals is designed for the individual who wishes to teach etiquette to adults, business professionals, college and graduate students and new entries into the workplace. This program is offered either virtually using Zoom or in person and provides participants with information and teaching materials. Participants receive three instructional workbooks and a certification upon completion of the program.

The investment for this program is $2500.

The class covers the following topics:

Civility and Professionalism

  • Greeting People
  • Acts of Kindness and Respect
  • Courteous Treatment of Guests
  • Entering Elevators, Walking through Doorways, and More
  • Projecting a Positive Attitude
  • Acting as a Company Representative
  • When to Sit or Stand

Dining Etiquette

  • American and Continental Styles of Dining
  • Napkin Know-How
  • Eating Various Foods
  • Place Settings
  • Proper Seating
  • Taking a Client to Dine
  • Toasting

Professional Image

  • Shaking Hands
  • Eye Contact
  • Body Language
  • Space
  • Professional Attire
  • Industry Attire Expectations
  • Business Casual versus Recreational Casual Dress
  • Grooming
  • Voice

Communication Savvy

  • Proper Introductions
  • Conversation Skills
  • Mingling
  • Meeting People
  • Networking
  • Wearing a Name Badge
  • Business Card Etiquette
  • Electronic Etiquette
  • Telephone Etiquette
  • Thank You Notes
  • Etiquette in the Virtual Environment

 

In addition to this certification to teach adults, The International School of Protocol offers a second certification class for individuals who would like to teach etiquette to children and teens.  Both programs are designed to make participants feel comfortable and the training focuses on activities and exercises that help new instructors learn ideas for teaching the skills and concepts. Once the program is completed, instructors have all the tools they need to begin to offer classes. Our approachability, hands on techniques, and practical examples make etiquette concepts easily accessible. If you register for both classes, there is a $250 discount.

We use either an in-person or virtual learning option to teach you all the materials and skills you need. Please call us at 1.410.832.7555 or email us with any questions.  We look forward to working with you.

Another popular program teaches etiquette to children ages 4 to 7.  We offer age appropriate materials for the children and a guide for teachers; no certification required. Click here for more information.

Please call 410-832-7555 or email to register or to schedule your training dates.  The investment for the training for Teaching Etiquette to Adults and Business Professionals is $2500. The investment for Teaching Etiquette to Children and Teens is $1089. A discount of $250 is offered if you register for both Teaching Etiquette to Children and Teens and Teaching Etiquette to Adults and Business Professionals.  Payment can be made using a credit card or by mailing a check.

Here’s what some participants have said about this program:

"Wonderful information to assist with educating our staff." - Vickie Pate, Houston, TX

"You make it fun!! As an “auditory” learner—I found the “lecture/interactive” information helpful and it was a fun way to learn. We’re surrounded by a lack of civility and this is so pleasant!!" - Mary Kiely, Timonium, MD

"Very well done! Great discussions." - Laura Thomas, Houston, TX

"Thoroughly enjoyed the 2 days! All the information was helpful—and will certainly be used to support others in their quest toward civility and being their very best!!!! Thank you!" - Mary Lynne Offredo, Massillon, OH

"You are both open to answering questions and are down to earth!" - Jennifer Ricciardi, Burke, VA   

"Presented in a logical format and topics are grouped in a way that will make it easy to use in the field. Perfectly met my expectations and exceeded them in most areas!!"  - John Mencel, Ontario, Canada  

Call 1.410.832.7555 to let us develop a program that meets your needs.

   

College Students participating in training
Carol, Cathy and Marsha with Teaching Certificate
Our Teaching Materials
Kids Practicing Etiquette on phones
Kids holding a thank you sign
A group of proud adults who have completed our certification program
Kids at Ms.Shirley's 1
Kids at Ms.Shirley's 2
Kids at Ms.Shirley's with Cathy
Kids at Ms.Shirley's 4