Adults: In-Transition and Outreach Programs

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The International School of Protocol's training for adults in transition and participants in outreach programs focuses upon developing skills to encourage and reinforce appropriate social etiquette and communication skills. These programs involve hands-on participation through a variety of role playing activities. The programs help the participants acquire confidence and build their self-esteem by teaching them how to recognize and apply appropriate social and communication skills, while making them aware of how their behavior affects others in social, work related and academic environments. These skills are important in helping individuals build and maintain satisfactory relationships with coworkers, family members, teachers and peers. Ultimately, these skills will enable these participants to feel comfortable in a variety of social situations.

Sample Programs

Restaurant / Dining Etiquette - Participants will acquire dining skills by participating in hands-on learning which explores the following:

  • Appropriate Behavior at the Table
  • Mealtime Conversation
  • Handling Utensils and Eating Various Food
  • Proper use of the Napkins, Glassware and Dishes
  • How and When to Enter and Exit the Table
  • How to Help Seat Another Person
  • Giving Toasts and Responding to Toasts
  • Host and Guest Behaviors
  • How to Set the Table

Etiquette of Public Places - Participants will learn the decorum for public places including:

  • Correct Behavior for Entering and Exiting Elevators, Escalators, Rooms and Buildings
  • Appropriate On-The-Street Behavior
  • Etiquette for Movies and Theatre
  • Proper Behavior on Public Transportation
  • Acts of Kindness and Respect
  • Helping Behaviors
  • Appropriate Social Conduct when Shopping
  • Etiquette for Libraries and Museums
  • Etiquette as a Fan at a Sporting Event

Interviewing & On the Job Etiquette - Students will participate in mock job and school interviews and will understand and apply the following:

    • Proper Grooming
    • Dress for Success
    • Keys to Making an Effective First Impression
    • Rules for Sitting, Standing and Shaking Hands
    • Appropriate Departures
    • Ways to Follow-up After an Interview

    Communication Etiquette - Participants will have opportunities to learn communication skills, with a focus upon:

    • Proper Greetings and Introductions
    • Effective Conversation Skills
    • Listening Skills
    • Use of Compliments
    • Eye Contact and other Nonverbal Communication Skills
    • Public Speaking Skills
    • Telephone Etiquette
    • Acts of Kindness and Respect
    • Social Pleasantries
    • Keys to Effective Thank You Notes

    Email or call 1.410.832.7555 to let us develop a program that meets your needs.

       

    College Students participating in training
    Carol, Cathy and Marsha with Teaching Certificate
    Our Teaching Materials
    Kids Practicing Etiquette on phones
    Kids holding a thank you sign
    A group of proud adults who have completed our certification program
    Kids at Ms.Shirley's 1
    Kids at Ms.Shirley's 2
    Kids at Ms.Shirley's with Cathy
    Kids at Ms.Shirley's 4